Refund Policy

Guidelines for refund eligibility and processing timelines.

Thank you for registering for the Spheronix Hackathon 2026. This Refund Policy outlines the terms under which refunds are considered and processed.

1. General Policy

Registration fees are generally non-refundable once a payment is successfully processed and the participant is officially registered in our system.

2. Exceptional Circumstances

Refund requests may be considered under the following exceptional circumstances:

  • Duplicate Transactions: If your card or account was charged multiple times for a single registration.
  • Technical Payment Failure: If the payment was deducted but the registration system failed to issue a confirmed participant ID due to an unforeseen technical error.

3. Request Process

To request a refund, participants must email our support team at spheronixhackathon@gmail.com within 1 day (24 hours) of the payment date. Your email must include the following details:

  • Full Name and Registered Email Address
  • Team Name (if applicable)
  • Transaction ID and Payment Date
  • A detailed reason for the refund request

4. Processing Timelines

Once a refund request is approved, the amount will be processed back to the original payment method within 7 to 14 business days. Please note that any processing delays caused by banks, payment gateways, or card networks are beyond the control of the organizers.